Due to the perishable nature of our products, we cannot accept returned merchandise.
The company will not issue a refund to anyone's credit card who refuses a delivery, or in any way attempts to return a shipment.
Please check all addresses and zip codes carefully. Damage to the product or non-delivery due to incorrect or incomplete shipping addresses voids our guarantee, so please be sure to double-check addresses. The customer will then be responsible for the charges of a new order.

Order Cancellations
Order cancellations have to be made within 12 hours after placing an order. To cancel your order, you will have to contact our customer services by sending an email to sales.mooz@kcl.co.in or calling +91-9999074331, and giving the reference of your order number. In case we receive a cancellation notice, until the time the order has already been processed by us, the order cannot be cancelled. Moozformaggio.com has complete rights to decide whether an order cancellation request is accepted or not.